User Training

Lightstone Universal Business Truth #1 (in a series of 476); There's never enough time in the day.

We understand that your business can't stop or even slow down just because you've launched a new website, in fact the opposite is usually true. For this reason alone it's critical that, as well as being technically integrated smoothly, our deliverables fit with your organisation and the way you work like a glove.

When a project includes new tools for your team to use (a new content management solution, an online store, a direct access admin tool, whatever) delivery doesn't just mean getting the code live, it also means working with our clients to help them use the project deliverables effectively and efficiently.

So ... at Lightstone we work with you during the development cycle to identify key touch points for the solution within your organisation, and develop training strategies to suit your needs. This can mean anything from delivering tools for your in-house training department (for example for use in training customer service staff who will be helping your customers interact with a new servicing site), to providing a 1-2-1 CMS training session for your new web site editor, to running an e-store workshop for your eCommerce team.

Of course there still won't ever be enough time in the day, but at least you'll be getting the best out of your new software without pulling your hair out.

Please get in touch if you would like to learn how we can help you to get the best from your website.